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Float like a butterfly, sting like a bee.....

6/19/2015

6 Comments

 
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Believe me when I tell you I’ve been trying hard to be positive about the condition of the shop.  I don't want to be whining and negative and I've all but bit my tongue off gritting my teeth!    The law of attraction states if you complain that something is bad, you get more of it, so I’ve been thinking positive thoughts, hoping and praying they'll come back to finish the job. 

But I’m failing.  Positivity isn’t helping.   The only thing that will work at this point is to weld a hod and a trowel and do it myself, I’m spiteful enough to do it although it might cut off my nose in the process.   I have a store to run, product to make and a rich home life that fills my time up to 1:00 am, I can't squeeze another hour out of my day!      

So the shop is not ready for the workshop this weekend.  I warned them two months ago that June 20 and the 21st  there will be a workshop and things have to be in order.  Two months, and they are still taping and spreading spackle.  My shop is coated with white dust, ground into the rugs. The mud guys promised to be back Wednesday to finish that job so they could sand and have the place primed by Friday, giving us time to clean and organize all the chaos by Saturday.  The big boss said tough and hauled them away to go elsewhere. They’ve been working 500 claims.  I was told today that they were now finished all the other jobs and I asked in my most incredulous voice, "You mean I’m last?"  I was told yes.  Now I'm fuming.  
The mudder apologized and said he thought I should have been finished first because of the condition of the shop and trying to run a business.  Maybe I should have screamed more, but it’s too late for second guessing and I’m pissed!  
So the plan of action is to write a letter to the insurance company.  I’m not paying the deductible. My business has been compromised in many ways, there’s shoddy workmanship, you would not believe the cut corners and poor excuses for work that I will have to live with.  We've suffered through the stench of open walls and mold, then the smell of insulation and now mudding.  They don't even clean up after themselves.   All the construction dirt ground into my tiles, scratched and coming up along the wall.  Who will be fixing that problem?...Me!

The woman who came to pack up the shop ruined books, she put them in a box so the ends were bent, stuff all over the place. I can’t find a thing.  I've lost it twice now, almost moved to tears from the frustration.  And I risk stepping on nails as I maneuver my feet around the baseboards and trim to get to the boxes for supplies, three inch spikes waiting to rip at my ankles and puncture through the bottom of my footwear.  They removed the woodwork and didn’t bother taking out the nails and left it all piled on the floor, half of which are scratching the heck out of my black and white tiles and the rest are facing up, waiting for a misplaced step to create a bloody mess, literally!  I bitched today and the two mudders took pity on me and moved the wood to a safer spot.   We still have more crack filling and sanding, then the priming and painting and all the woodwork needs to go  back on and get painted.  That will be more weeks of hell!  and if I'm the last job, all the men will go back to Ontario and Quebec, leaving a skeleton crew to work. The words I'd like to type are horrid, they'd embarass a pirate!   

So this weekend, we'll have to run the workshop downstairs while customers come and go, the cash register clanging all day long, (Saturday’s are usually busy)  the noise from the traffic if the door is open and we’ll have to get creative to put up marker boards and cork boards for displays. We can do it with a lot of effort, moving furniture and scouring the front of the shop so no one's arse turns white from dust.  I'm sure everyone will says it’s okay but we shouldn’t have too.   It's been two months to do a job that should have taken a week and it's no where near completed, i predict a third month will sail by before I see the last of them.   We've had to use expensive electric heat these past two months because the less expensive heat pump has been removed so they can repair the walls.  On hot sticky days we've suffered without the air conditioner and those days the shop reeks like a dank basement, so great for business!   Shane's been complaining the wool doesn't dry overnight because of all the moisture in the air from the  mudding as it cures.   

We pay a lot of insurance for this building and they have us bundled for our home and car.  We are long term customers, we don’t deserve to be treated this way.  If we can’t reach a compromise, they obviously don’t want our business, we’ll go elsewhere.  I need placating big time!  Enough is enough! It’s time to crap or get off the pot!  I have the gloves on and I’m ready!  Float like a butterfly, sting like a bee!  



6 Comments
Glenna
6/18/2015 11:02:05 pm

I am so sorry to hear this!! What happened to customer service, you deserve to have your shop looked after with the rest of the claims!! if there is anything we can do let me know....Victor is shaking his head right now, he suggested you get a contractor to go in and estimate the time it should take to do the job and then you have something to go back to the insurance company with...hope things improve for you!!

Reply
Christine
6/19/2015 01:46:41 am

Thanks Glenna but I would be embarrassed for Victor to see the crap job. The mudders came today to do more spackling and probably a bit of sanding. What a mess I'll have to clean tonight to get ready for the workshop.

Reply
Ingrid
6/18/2015 11:12:12 pm

Go after them! The squeaky wheel most often gets results if respectfully done BUT firmly handled. If not, change providers. Ontario and Quebec workers? We need trades people trained and to remain in NS and to get these jobs! Oh dear, could run down the rabbit trail if I go on! 😁

Reply
Pat
6/19/2015 12:18:38 am

I feel your pain! This is what we dealt with on the Mississippi coast after Hurricane Katrina...shoddy workmanship at triple the regular cost!

Reply
Marye
6/19/2015 01:27:34 am

Send the insurance company this little rant plus a few of the previous....they need to know...and if they don't agree with you , you have the right idea..a new company! So sorry you have had to go thru all this when it could have been prevented.

Reply
Linda Cumming
6/20/2015 03:06:19 am

You should someone else to give you an estimate. You do need to complain about the work every step of the way. I used tio hold things in and curse in my head about things but after surviving Leukemia I learned that I cant do that anymore. Anytime I have any work done in My Condo townhouse. it is done by the lowest bidder from Quebec and the work is disgusting and we pay more to have it fixed. Tell the people doing it right away. Dont accept it. The squeaky wheel does get justice. Good Luck!

Reply



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